Privacy Policy
At Zevonra, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services at any of our hotel locations.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, postal address, date of birth, and payment information when you make a reservation or join our loyalty program.
- Booking Information: Dates of arrival and departure, room preferences, special requests, and service preferences.
- Website Usage: IP address, browser type, operating system, pages visited, and time spent on our website.
- Communications: Information you provide when contacting customer service or responding to surveys.
How We Use Your Information
We use your information for the following purposes:
- To process your reservations and provide requested services
- To personalize your experience at our properties
- To communicate with you about your stay and send promotional offers
- To improve our website, services, and customer experience
- To comply with legal obligations
Sharing Your Information
We may share your information with:
- Our affiliated hotels and resorts to fulfill reservations
- Service providers who perform functions on our behalf
- Business partners with whom we offer co-branded services or promotions
- Legal authorities when required by law
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Lodge a complaint with a supervisory authority
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any significant changes by posting a notice on our website.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: [email protected]
Phone: +377 9999 1234
Address: 1234 Quality Avenue, Monaco, MC 98000